Answer

最新的 Windows 11 系統版本預設增加了系統安全層級相關設定，阻隔外部生物辨識裝置預設初始化存取。



如果 Windows Hello 無法在自行安裝的 Windows 11 系統上完成設定及使用，可按照以下步驟禁用核心隔離設置來解決問題。



現象一：指紋辨識設定畫面顯示該選項目前無法使用





現象二：由於紅外攝像頭無法是偵測到人臉，Windows Hello 中的人臉識別設定步驟無法完成。





“內核隔离”禁用步骤：



1. 点击 Windows 键，输入「內核隔离」并开启



2. 切换内存完整性的选项开关为关闭



3. 点选”是”来允许变更



4. 重启系统套用变更



  



 



延伸阅读: 



[产品信息] Windows Hello Face外接红外线摄像头支援



[操作说明] 如何设定Windows Hello人脸

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